Shipping & Return Policy
Shipping & Return Policy
Thank you for supporting our merch brand! We are committed to providing quality products and excellent customer service. Please review our shipping and return policy below before placing your order.
Shipping Policy
Processing Time
All orders are processed within 3–7 business days unless otherwise stated. Custom or limited-edition items may require additional processing time.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times may vary depending on carrier delays, holidays, or high order volume.
Tracking Information
Once your order has shipped, a tracking number will be sent to the email provided at checkout.
Incorrect Shipping Information
Please ensure all shipping information is accurate before submitting your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost, delayed, or stolen packages once they have been marked as delivered by the shipping carrier. Please contact the carrier directly for assistance.
Return & Exchange Policy
All Sales Final
Due to the nature of merchandise and limited inventory, all sales are final. We do not offer refunds on worn, washed, or used items.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with your order number and clear photos of the issue. We will gladly review the issue and provide a replacement if approved.
Exchange Eligibility
Exchanges may be accepted for unworn and unused items in original condition if inventory is available. Customers are responsible for return shipping costs unless the error was made on our end.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Sale or clearance items
- Custom or personalized merchandise
- Worn, washed, or altered items